Collecting Patient Registration Information Training Program

The capacity to report on issues such as health status, service use and access to services for Aboriginal people is totally reliant on one factor - the ability to accurately identify Aboriginal clients.

The Collecting Patient Registration Information Training Program was developed in 2002 by the NSW Department of Health as a tool to enable staff to identify the importance of collecting accurate and complete information, raise awareness of data items that may be difficult to collect and review some strategies that may be used when dealing with difficult situations.

One of its primary objectives is to assist Health staff to confidently ask all questions required at patient registration and understand the importance of obtaining information on Aboriginal status.

The web icon Collecting Patient Registration Information Training Program includes:

  • the facilitator's notes and overheads
  • the video “Fact Finding for Better Health" that accompanies the training package

To view the video, click the following links to either open or save the files.

Part 1  | Part 2  |  Part 3  |  Part 4  |  Part 5  |  Part 6

Windows Media Player and Internet Explorer recommended.


Contact

Demand & Performance Evaluation Branch - 02 9391 9714

Centre for Aboriginal Health - 02 9391 9502

 

Date created: 13th Feb 2009 | Date reviewed: 21st Dec 2010