Safe Clinical Handover Program in NSW

Clinical handover is the effective …


"transfer of professional responsibility and accountability for some or all aspects of care for a patient, or group of patients, to another person or professional group on a temporary or permanent basis." 1,2,3

In 2008 the Special Commission of Inquiry into Acute Services in NSW Public Hospitals (Garling Report) recommended that each facility in NSW Health should have a mandated clinical handover policy within 18 months. This recommendation was supported in the Government response, Caring Together.

Improving clinical handover is also a high priority nationally, Australian Commission on Safety and Quality in Health Care, National Clinical Handover Initiative.

New ISBAR App

New South Wales Health and South Australia Health have collaborated to develop an ISBAR iPhone/iPad application, that is available free of charge on iTunes.

ISBAR- Introduction, Situation, Background, Assessment and Recommendation is a structured approach to clinical handover to improve patient safety.

The standard key principles for clinical handover provide a framework for implementation across a wide range of clinical handover scenarios, embracing the concept of ‘flexible standardisation’.

Find out more about standardising key principles including:

  • Project background
  • Case for change
  • Key principles
  • Toolkits and templates
  • Implementation progress report

The JMO clinical handover project has developed out of the Safe Clinical Handover Program. Find out more about JMO Shift Change Clinical Handover including:

  • Project background
  • Case for change
  • 3 key elements
  • Toolkits and resources
  • Implementation

The GP/Hospital clinical handover project is in the early stages of defining objectives and engaging essential stakeholders.

Find out more about GP/Hospital Clinical Handover including:

  • Objectives
  • Project background

The NSW Ambulance to Emergency Department project was established to develop a handover protocol that ensured the smooth transfer of pre-hospital care in the acute setting:

  • Development of a handover protocol
  • IMIST-AMBO protocol
  • Toolkit for implementation
Contacts
  • Standardising key principles in clinical handover - Project contact: 


    Phone: 02 9391 9878

  • Taskforce leadership in clinical handover - Acute Care Taskforce
  • A national initiative in clinical handover - web icon Australian Commission on Safety and Quality in Health Care: Clinical Handover

1. SafeHandover: Safe Patients' guideline (AMA, 2006)
2. United Kingdom National Patient Safety Agency (2004)
3. The OSSIE Guide to Clinical Handover Improvement – Australian Commission on Safety and Quality in Health Care (2009)

 

 

Date created: 16th Nov 2010 | Date reviewed: 1st Dec 2011