Patient Flow
Patient Flow Systems Program
7 key elements have been developed to enable a system wide approach to identify and resolve delays within the current system to create capacity. The 7 key elements are:
- Demand & Capacity Planning - Organising your service to build capacity
- Variation Management - Smoothing the peaks and troughs to distribute the load
- Demand Escalation - Act early to preserve capacity
- Standardised Practice - Promote best practice to lock in expected outcomes
- Care Coordination - Navigating patients through the heath system to prevent delays
- Governance - Transparent accountable leadership
- Quality - Structuring systems around an expected outcome
Patient Flow Systems Program Fact Sheet (
pdf - 167 KB)
Patient Flow Systems Program Frequently Asked Questions ( pdf - 117 KB)
Contacts
Project Officer
Health Services Performance Improvement Branch
NSW Health
Phone: 02 9391 9774
Implementation Manager
Health Services Performance Branch
NSW Health
Phone: 02 9391 9915
