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Better Patient Health Using Electronic Medical Scheduling
Better Patient Health Using Electronic Medical Scheduling
Northern Sydney Central Coast Area Health Service
Abstract
Macquarie Hospital stand-alone Mental Health facility accommodates 185 medium to long-stay patients. Failure to conduct routine physical health checks with this patient population can result in significant medical complications, especially to patients receiving psychotropic agents, even placing patient's lives at risk.
The introduction of a software package to track and reschedule routine patient physical health checks resulted in significant improvements in the efficiency and effectiveness of procedures related to this task.
Key outcomes included:
- 50% improvement in associated performance indicators
- Overdue reviews falling from 6 months overdue to less than one month overdue
- Return of 44 staff hours per week to direct clinical work.
The results of this project are replicable to health care facilities that provide medium and / or long-term care.
This project was entered in the 2007 NSW Health Awards, Making Prevention Everybody's Business category.
The full entry document can be downloaded in the formats listed below:
Contact
Acting Manager Accreditation, Clinical Governance Unit
Northern Sydney Central Coast Area Health Service
Ph: 02 4320 3748
