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Solutions: Improving Patient and Carer Experience
Involvement of Family and Friends
Doctors and Nurses Acknowledged Your Experience / Suggestions in Caring for Your Child
Doctors and Nurses Acknowledged Your Experience / Suggestions in Caring for Your Child
It is critical the carer's role is acknowledged by all Healthcare professionals by exploring the carer's needs to support their child’s requirements while in our care as well as when they are at home.
The solutions below showcase how some health services are working to improve in this area.
Solutions
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Infant Mental Health - Getting in Early - Greater Southern Area Health Service
Development of a clear pathway for referral and defined treatment for severe mental health problems in children who had not reached school age.
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Shaking Your Baby is Just Not the Deal - The Children’s Hospital at Westmead
This project developed a targeted education strategy to disseminate information about the impact of infant shaking and positive and safe strategies to respond to a crying baby.
We want to hear about your solutions. 
Download the Solutions template to add your solution to our collection (52 KB).
The NSW Health Patient and Carer Experience team would like to add your answer to improving patient care to their collection of solutions. Contact ARCHI to find out more.
