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Kept Informed About ED Wait Time
Kept Informed About Emergency Department Wait Time
While in the Emergency Department our patients and carers may experience high levels of fear and anxiety due to the frantic nature of the environment. Often our patients and their carers are provided with minimal information about the process and procedures of the department while waiting. To help alleviate some of these feelings it is important to inform our patients and cares why they area waiting and what to expect as they move through the Emergency Department.
The solutions below showcase how some health services are working to improve in this area.
Solutions
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How Long Could I Wait - Corey, Zandra
Posters for Emergency Departments (ED’s)were created following a number of complaints from dissatisfied consumers who expressed their disappointment and confusion about the intake process in ED’s.
We want to hear about your solutions. 
Download the Solutions template to add your solution to our collection (52 KB).
The NSW Health Patient and Carer Experience team would like to add your answer to improving patient care to their collection of solutions. Contact ARCHI to find out more.
