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Solutions: Improving Patient and Carer Experience
Explained Medication Side Effects
Explained Medications / Medication Side Effects Understandably
When patients are prescribed medication they may experience feelings of uncertainty or apprehensive about taking an unfamiliar drug. To help relieve any anxieties from the patient and their carer it is important for the health professional to provide an explanation 'why' they have been introduced to the medication and information about about the possible side effects of the drug. It is important for the health professional to deliver this information in a way our patients and their carers can understand and feel comfortable to ask more questions about the drug.
The solutions below showcase how some health services are working to improve in this area
Solutions
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Older Person Acute Care (OPAC) Model of Care - Hunter New England Area Health Service
Program to improve patient experiences and health outcomes for older people, whilst developing a workplace culture that values and embraces the care of older people.
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Project RED - Boston University Medical Center
The Project RED (Re-Engineered Discharge) program recreates the discharge process to improve the process and post-discharge care.
We want to hear about your solutions. 
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