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Patient and Carer Experience
Solutions: Improving Patient and Carer Experience
Access to Care
Waited Too Long for the Scheduled Appointment
Waited Too Long for the Scheduled Appointment / Treatment to Commence
A patient's ability to access appointments to commence treatment according to his or her needs will ensure they are receiving appropriate and effective healthcare and improve the experience of patients and carers as they navigate through our health system.
The solutions below showcase how some health services are working to improve in this area.
Solutions
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Shorter Waits for Upper Limb Clinic - Flinders Medical Centre
Flinders Medical Centre developed a new process to address waiting times at their Upper Limb Outpatient Clinic.
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Gynaecological Oncology Pooled Public Surgical Lists - Hunter New England Area Health Service
Project to pool the Gynaecological Oncology public surgical lists in an attempt to improve access to surgery for women listed on the 30-day clinical urgency category.
We want to hear about your solutions. 
Download the Solutions template to add your solution to our collection (52 KB).
The NSW Health Patient and Carer Experience team would like to add your answer to improving patient care to their collection of solutions. Contact ARCHI to find out more.
