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Patient and Carer Experience photo

Availability of (Other) Health Care Professionals

Ease of access to Healthcare professionals (other than Doctors and Nurses) while in our care has been highlighted as an essential factor influencing the experience of many of our patients and their carers. When patient and carers are able to interact well with Healthcare professionals they feel they have received excellent care and are better informed about their treatment and planned care.

The solutions below showcase how some health services are working to improve in this area.

Solutions

The Northern Beaches (NBs) APAC/GP Shared Care model was initiated in 2006/2007 in response to increasing demand on Emergency Departments (EDs) and the growing number of elderly patients, with ambulatory sensitive conditions, being admitted to hospital.

The clinical redesign of community mental health in one of the sectors of SWAHS was identified as an area for improvement due to issues in service capacity. This was impacting on length of stay (LOS) of the inpatient unit as well as the number of clients seen by the service.

We want to hear about your solutions. Word File Download the Solutions template to add your solution to our collection (52 KB).

The NSW Health Patient and Carer Experience team would like to add your answer to improving patient care to their collection of solutions. Contact ARCHI to find out more.

 

 

Date created: 3rd Dec 2008 | Date reviewed: 21st Aug 2009