Home 
Resources
Patient and Carer Experience
Solutions: Improving Patient and Carer Experience
Access to Care
Waited Too Long for an Appointment
Waited Too Long for an Appointment
A patient's ability to access services according to his or her needs will ensure they are receiving appropriate and effective healthcare and improve the experience of patients and carers as they navigate through our health system.
The solutions below showcase how some health services are working to improve in this area.
Solutions
-
BreastScreen NSW Service within Northern Sydney Central Coast Health - Northern Sydney Central Coast Area Health Service
This service maintains an ongoing consumer service program that monitors the experiences of clients who attend for screening and assessment.
-
Shorter Waits for Upper Limb Clinic - Flinders Medical Centre
Flinders Medical Centre developed a new process to address waiting times at their Upper Limb Outpatient Clinic.
We want to hear about your solutions. 
Download the Solutions template to add your solution to our collection (52 KB).
The NSW Health Patient and Carer Experience team would like to add your answer to improving patient care to their collection of solutions. Contact ARCHI to find out more.
