Emergency Models of care Workshops
Models of care workshops are being held at individual facilities, the focus of which is working with hospitals to evaluate their existing models of care and to assist with the implementation of new models of care to achieve fundamentally better performance.
The workshops provide:
- An overview of models of care, including data analysis, that may assist in improving journey times for specific patients groups.
- An examination of the models of care currently used in each facility, including feedback on lessons learned and local customisation of ED models of care.
- Information on successful models of care used in similar ED’s
- Quick wins and medium to long term strategies
The target audience for each meeting is:
- General Manager
- Director of Nursing Services
- Senior ED Clinical Staff and the EDIS Data Manager
- Patient Flow/Bed Manager
- Clinical Redesign Unit Staff.
- Ward Teams (regarding Short Stay Unit Beds).
The workshops also provide an opportunity to see the real success of models of care that have already been implemented so they may be shared with other facilities.
Hospitals visited to date include
- Bankstown Hospital - Bankstown Hospital.have implemented a new Fast Track System in their ED, staffed by CMO's and advanced practice nurses.
- Campbelltown Hospital - A time- and- motion project undertaken to understand patient flow through the ED and to assist in the identification of priority areas of clinical service redesign.
- Canterbury Hospital - Many existing patient flow process were introduced as a result of Access Block Improvement Project and weekly breach analysis of weekly KPI targets (including Access Block, Off Stretcher Time) has resulted in an understanding of the causes of access block and reasons for delays in transfers to inpatients beds from the ED.
- Children's Hospital at Westmead - The Children's Hospital at Westmead have recognised the need to maintain optimal flow through the ED and use of short stay beds for the management of patients requiring short-term management, investigations and observation.
- Gosford Hospital - Gosford Hospital continues to get traction from their access block improvement program which has resulted in an sustained level of performance in access block which now oscillates around the 20% target.
- Royal North Shore - Two clinical redesign projects focused upon ED and there has been extensive use of Jonah tool to diagnose blocks.
- Royal Prince Alfred Hospital - Royal Prince Alfred Hospital has implemented a very successful 3-2-1 model, with high ED & hospital engagement.
- Wollongong Hospital - A number of patient flow and ED strategies have been implemented recently and improvements in performance are expected.
