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Information for Patients in the Emergency Department

The following resources were developed by NSW Health with the aim of helping patients understand the Emergency Department.

Welcome to the Emergency Department PDF File (pdf - 354 KB)

This is a new brochure developed for patients in Emergency Departments. It has been designed to explain what will happen while patients are in the Emergency Department, what the Australasian Triage Scale (ATS) means and reasons patients may experience delays.

Who might I meet in the Emergency Department PDF File (pdf - 371 KB)

The staff role poster is a new resource developed to help patients identify the roles of staff who may work in the Emergency Department.

More Information 

Please contact


Principal Project Officer, Emergency and Patient Flow Redesign
Health Services Performance Improvement Branch, NSW Health
Phone: 02 9391 9410

 

Date created: 15th May 2009 | Date reviewed: 21st Jan 2010