IN THIS ISSUE...

Welcome to the final issue of ARCHI News for 2010. The ARCHI team would like to thank you for your support and participation over the past 12 months.

We wish you all the best for the festive season and look forward to sharing more healthcare innovations with you in 2011.

This month we have:

• Benefits Realisation Guide
• Australian Triage Process Review (ATPR)
• Innovation Register
• Can You Help?

Benefits Realisation Guide

Benefits Realisation is about ensuring that projects deliver the forecasted benefits identified in a business case or project charter document. This guide is aimed at assisting Benefits Realisation staff carry out the benefits realisation tasks for a project.

1. Reconcile business case benefits
2. Secure benefit ownership
3. Develop benefits activity plan
4. Measure baseline
5. Implement change initiatives
6. Go live activities
7. Post implementation benefits tracking

by Health Support Services

Australian Triage Process Review

The Australian Triage Process Review will assess the effectiveness of current triage processes in supporting ED models of care, streaming patients into appropriate models of care, and the need for complexity tools at triage.

The project commenced November 1, 2010 and will be carried out over 6-months. The review will cover all aspect of the triage process, from a patient's presentation to ED until referral into the appropriate model of care.

On completion of the review, the aim is to develop:

• a set of recommendations for the future development of triage processes and/or recommendations for research opportunities
• a range of options that inform the triage process and facilitates and supports new and emerging ED models of care
• a range of methods to improve a patient's experience at triage
  

by NSW Health and PricewaterhouseCoopers Australia

Innovation Register

The Innovation Register is a new space on ARCHI to share and update your project summaries. We want to make it easy for you to tell us and your peers about your work.

The Innovations register can also provide ready-made and tested solutions to some of the problems many teams are facing in delivering safe and effective healthcare.

Can You Help?

ARCHI runs an enquiry service, where we tap into our knowledge and experience of our network of health professionals. Below is a current question:

Does anyone have a policy on the care of older people prior to procedures or operations?

If you can help, or want to ask a question of your own, contact Catherine Knight, Resource Coordinator and Analyst, admin@archi.net.au Phone: 02 4926 7992.

ARCHI News is produced by the ARCHI team each month.
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Contribute to ARCHI

We want to hear from you.

Do you have an innovative project you want to spread the word about?

Tell us how your program or project is contributing to improved healthcare delivery.

Share your resources across your health service and beyond.

Go to www.archi.net.au or email us at admin@archi.net.au

ARCHI
Discussion Forums

There are a number of active Discussion Forums on the ARCHI website including ‘Responsive Discharge Planning’ and ‘Paediatric Policy Development’.

www.archi.net.au/discussion

If your group is looking for a space to throw around ideas and share resources, the ARCHI Discussion Forum may be the place.

Please contact Catherine Knight, Resource Coordinator & Analyst admin@archi.net.au
Phone: 02 4926 7992