Healthy at Home (formerly SAFTE Care) Model of Care

What is Healthy at Home?

The Healthy at Home Model of Care (formerly the SAFTE Care Pilot Program) was developed as a response to the rapid growth in the ageing population. It aims to provide an effective model of care that provides a better alternative to inpatient care and supports older people in their home environment. It is an interagency model that provides integrated community care for people aged over 65 years (over 45 years for Aboriginal and Torres Strait Islander people) with emerging acute care needs.


Camilla is 82 years old, lives alone and is receiving radiotherapy treatment. She has a history of alcohol and tobacco abuse.	Camilla visits her GP daily but forgets what she is there for. She appears agitated, unsteady on her feet and very confused.	GP refers Camilla to the Healthy at Home team.	Healthy at Home team visit Camilla at home. They confirm dementia and poor health. Camilla's dog, Copper, also appears unwell.	Healthy at Home team liaise with GP and cancer clinic. They arrange transport at appointments. They organise RSPCA to assess Copper and provide baths.	Camilla and Copper continue to receive support at home.

Healthy at Home offers:

a combined assessment by a health clinician and ComPacks Case Manager within 48 hours of referral
fast tracking of diagnostics and assessment
up to 6 weeks of case management to set up access to long-term, sustainable, patient and carer support.

Entry referral is the key

Changes in the older person are often subtle and are often not identified as a sign that the older person is becoming unwell. Early identification of subtle deterioration allows for early diagnosis and intervention. A key aspect of Healthy at Home is to intervene prior to the patient being in crisis.

Healthy at Home is designed for people who are: