Master Classes
The Clinical Services Redesign Program is conducting a series of master classes with internationally respected experts in their field presenting a range of topics designed to deliver innovative performance improvement initiatives that can be applied to health organisations.
Key to the success of the CSRP is skill transfer and capability building. Master classes are part of the Knowledge Management plan to support skill development for managers participating in clinical service redesign. The role of senior managers to the success of the CSRP initiatives is important in maximising opportunities from the redesign solutions and implementation processes.
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2007-01-01 00:00:00
- Davis Balestracci Master Class - Davis challenged the audience with “plotting the dots" as opposed to trend lines or bar diagrams. In this master class Davis took the audience on a journey to review and synthesise the current situation and then to “quantum leap” to the next level through a lens of “data sanity”.
- Brian Dolan Master Class: Why Patient Flow Matters - Using Canterbury District Health Board generally and Christchurch Hospital as a case study, this presentation described the Improving the Patient Journey programme, which has been running for three years, and outlined its impact on both performance and culture.
- Paul McCormack Master Class - This presentation outlines the experience of a large group of family doctors in developing and providing a comprehensive community based, general practice led model of home and community based acute care.
- Brendan McCormack Master Class - This master class explores the theories and methods of practice development drawing on emancipatory processes with the intent of transforming workplace cultures.
- Malcolm Battersby Master Class - Self-Management Support for Chronic Conditions. Dr Battersby draws on his wealth of experience as a researcher, practitioner and lecturer to highlight elements of effective chronic disease management models from around the world.
- David Fillingham - David has successfully applied the “lean” principles to the Bolton hospital in UK to improve performances in key areas.
- Diane Jacobsen Master Class - The achievement of improvements in organizations can be most difficult to sustain over time. The Master class session provided the opportunity to explore the challenges of sustaining and spreading initial gains.
- Paul Wallace Master Class - Paul discussed in detail the Kaiser Permanente’s Model for Integrated Care for Chronic Disease and the practical application of it.
- David Nielson Master Class - In this Master class David explained in detail the Definition, Behavioural pattern for sponsors and the do’s and don’ts of a Sponsor with the help of practical examples.
2006-01-01 00:00:00
- David Ben-Tovim Master Class - Promising results at Flinders Medical Centre, South Australia using Lean Thinking and the Value Stream Approach.
- LEAD: a Management Development Program - A pilot program in Greater Southern Area Health Service targeted at providing front line managers with the skills to deliver results in: process improvement, patient flow, capacity utilization, cost monitoring, management and improvement, salary and goods and services cost reduction.
- Roland Valori Master Class - Presentation about Dr Valori's work to ensure all patients having an endoscopy have the best experience possible within resource constraints.
- Gill Heaton Master Class - Gill is at the forefront of performance improvement at Central Manchester and Manchester Children's University Hospital NHS Trust
- Eugene Litvak Master Class - Professor Litvak and his colleagues at the Program for Management of Variability in Health Care Delivery at Boston University, USA are dedicated to teaching hospital staff to understand and manage variability in patient flow and surgical flow.
- Two Sides of the Coin - Lisa has developed a model whereby the role of the CFO leads the way in improving patient flow by balancing process improvements, quality outcomes and finance.
