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Create Better Experiences for People Using Health Emergency UltrasoundServices: 2008 NSW Health Awards

Creating better experiences for people using health services is a matter of making sure that these services continue to be high quality, appropriate, safe, available when and where needed, and coordinated to meet each individual’s needs, including those from Aboriginal or other culturally linguistically diverse backgrounds.

What we are striving for in 2010 is a health system that provides patients of NSW Health with ready access to satisfactory journeys through health services and ensures patients and their carers are informed and involved in healthcare decisions and treated with respect.

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Winner


Finalists

  • Paediatric Ambulatory Care - The way of the future - Northern Sydney Central Coast Area Health Service
    Program to provide high quality, appropriate, safe and supportive care for acutely unwell children with the aim of avoiding unnecessary hospitalisation and to provide high levels of parent satisfaction.


Entries

  • Afghani Family Health Program - Greater Southern Area Health Service
    The Trans-cultural Rural & Remote Outreach Project seeks to develop sustainable diversity-aware mental health services for culturally and linguistically diverse communities in Griffith.

  • Ambulance Trauma Support Brochure - Ambulance Service NSW
    The introduction of a support brochure for people who had been witness to, been involved in, or who knew someone affected by a traumatic event in order to provide support and guidance to those people that have been affected.


  • Essentials of Care (EOC) Program - South Eastern Sydney Illawarra Area Health Service
    ‘Essentials of care’ is a two year care evaluation and improvement framework underpinned by principles of emancipatory practice development.

  • Establishing Shared Care Outreach Oncology in Rural NSW - Greater Southern Area Health Service
    A pilot oncology outreach clinic involving training of local staff to administer chemotherapy, in partnership with ACT medical oncologists and the local GPs was established in Cooma.



  • Getting Medications Right - the First Time - North Coast Area Health Service
    Project to ensure the accuracy of charted medications for patients over 65 years on four or more medications admitted through the Emergency Department.

  • Gynaecological Oncology Pooled Public Surgical Lists - Hunter New England Area Health Service
    Project to pool the Gynaecological Oncology public surgical lists in an attempt to improve access to surgery for women listed on the 30-day clinical urgency category.


  • Improving Practice for Newborn Pain - The Children's Hospital Westmead
    Program to close the evidence practice gap for newborn pain, and to find effective strategies to ensure appropriate interventions.

  • Older Person Acute Care (OPAC) Model of Care - Hunter New England Area Health Service
    Program to improve patient experiences and health outcomes for older people, whilst developing a workplace culture that values and embraces the care of older people.



 

 
 
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