Connecting the Community
A dedicated and sustainable Aboriginal Child and Family Health Service in La Perouse, NSW
South Eastern Sydney Illawarra Area Health Service
Page Contents
Show / HideStrengthening Aboriginal families and children
Elements of the program
- Paediatric Outreach Clinic at the La Perouse ACHC
- Early Childhood Service
- Aboriginal Health Care Worker Liaison Service
The program aims to improve access for children living in Aboriginal communities to primary health and continuing care services. The strategies used to achieve this goal are based on actively reaching out to the community. Some of the strategies used include:
- A "drop in" Paediatric clinic where children can be seen with or without a pre-arranged appointment. Health care workers are flexible about timing and location of consultation and do their best to accommodate the family's individual needs.
- Visiting families in the home setting ( primarily through the Early Childhood service) and emphasising good health care as an important part of a child's upbringing.
- Transport service provided by the Aboriginal Health Education Officer to facilitate attendance at clinics and Community Health Activities.
- Child groups run at La Perouse Aboriginal Community Health Centre (ACHC) where families meet and enjoy social contact while receiving informal health advice.
- Creation of a child-friendly environment including construction of a new playground on the site of the ACHC, where children can play in a safe environment while their parents receive health care. This also facilitates strengthening of ties both within the community and to the Health Clinic.
Rationale for the program
Background
In 2006, there were approximately 1,188,140 people resident in the South East Sydney Illawarra Health (SESIH) Area. Within this population there are 15,453 people who identify as Aboriginal and Torres Strait Islander (1.3%). There are 5 244 Aboriginal children aged 0-14 years living in SESIH which makes up 34% of the total Aboriginal population. Within the northern network of SESIH, there are 1171 Aboriginal children 0-14 years (includes local government areas: Botany, Randwick, Sydney, Waverly and Woollahra).
In the Randwick local government area (Centennial Park to La Perouse), there 465 Aboriginal children 0-14 years which includes:
- 169 Aboriginal children 0-4 years
- 160 Aboriginal children 5-9 years
- 136 Aboriginal children 10-14 years
Overall aims of the program
To remediate a lack of local health care for the La Perouse Aboriginal community following the closure of Prince Henry Hospital services in 1998.
- To improve access to local Health Services for the La Perouse Aboriginal Community.
- To improve access to Prince of Wales Hospital (POWH) tertiary Health Services for the La Perouse Aboriginal Community.
- To improve utilisation of Health services by the La Perouse Aboriginal Community.
- To improve the Health status of the La Perouse Aboriginal community.
Objectives
- The provision of a local accessible Paediatric service in continuity with the Malabar Midwifery service to address health and developmental needs of Aboriginal children. The service also aims to improve family and community connectedness through community education and liaison.
- The establishment of a paediatric clinic in a purpose-built building dedicated to the health and well being of the Aboriginal population and attendance by dedicated staff who provide health services, advocate for the community and encourage community development and connectedness.
Community coverage
The service aims to provide coverage of the local Aboriginal child community by maintaining multiple points of contact and entry for families. These include links with:
- Maternity services - local tertiary maternity service through the Royal Hospital for Women (RHW) and Malabar. The Early Childhood Nurse (ECN) has contact with every child born through the Malabar service and all women booked in at RHW have been given information about the Malabar service. (Proportion of population captured to be reported in formal service evaluation)
- Gujaga Child Care centre with health screening provided for all children attending and through informal networks of families and friends
- Community information on Paediatric clinic through leaflets, school newsletters, community paper and La Perouse community health service
- Sydney Children’s Hospital Emergency Department and medical teams have been informed with written and verbal information about referral pathways and clinic services
Outputs and performance indicators
Through maintaining a consistent dedicated service that is accepted and utilised by the community, it is anticipated that over time, improvement in health indicators will result. These include:
- Reduced hospital admissions and emergency department presentations (due to improved management and education of families for chronic conditions). A study to examine the relationship between ED presentations and the existence of the clinic will commence in 2008. Data regarding hospital admission for children attending the clinic as compared with those not attending will be compiled once Ethics approval has been obtained
- Improvements in neonatal outcomes (mortality, birth weight, prematurity)
- Improved attendance and reductions in loss to follow-up at SCH specialist appointments
- Improved compliance with chronic care management plans
- Reductions in child morbidity rates such as decreased injury rates, child protection notifications, teenage pregnancies, hearing loss, developmental delay and late presentation to hospital for acute conditions
Development of the program
Background
From 2001, La Perouse Community Health Services for approximately 2000 local Aboriginal people were limited to the (2 room) Arrunga Clinic - until the La Perouse ACHC was opened in 2006. From 2007, Area Aboriginal Health (Gail Daylight) working initially with Geriatric Medicine and Community Health, set out to develop, within La Perouse ACHC, an integrated Aboriginal Community Health Service.
In response to longstanding requests for local, accessible health services from the La Perouse Aboriginal Community, the health centre opened. Monday October 9th 2006 saw the first clinic operate. The centre was purpose built on Aboriginal Lands Council land. It aims to be a culturally appropriate referral and drop-in centre operated through a collaboration of staff from Prince of Wales Hospital (POWH), Sydney Children’s Hospital (SCH), the Royal Hospital for Women (RHW), Sydney/Sydney Eye Hospital, and the Aboriginal Medical Service (AMS) at Redfern. Known as “Nuggong Ngura”, meaning “place of good health” in the Dharawal language, the centre offers outreach health services including medical, nursing and midwifery clinics, screening programs, support groups and education sessions for the La Perouse Aboriginal Community. All clinics are run with an Aboriginal health worker in attendance. The focus is to decrease the impact of existing health problems, make health services more accessible to the community and develop early intervention strategies that improve health outcomes.
Paediatric outreach clinic
- Commenced in November 2006
- Thursday morning, fortnightly
- Drop in service to enable flexibility and accessibility
- Any child in Northern network of South Eastern Sydney and Illawarra area welcome (GP referrals preferred)
- Any medical, developmental or behavioural concern welcome
- Staffed by consistent doctor and nurse with support of the Aboriginal Health Education Officer
- Numbers fluctuate but approximately 5-7 patients are seen per clinic
- Children range from 2 weeks to 15 years of age with the majority under 3 years of age
- Common presentations include general health checks, skin conditions, developmental and behavioural concerns, acute infections and sleep problems
How the paediatric outreach clinic is improving access to health care
Access to health care services is streamlined for Aboriginal children through the Paediatric Clinic. This makes the La Perouse ACHC potentially a "one stop shop" for many local families. This is achieved by the doctor liaising with other services and making appropriate referrals to:
- Ear Nose and Throat clinics and specialists involved in these clinics
- Speech Therapy
- Out of Home Care Clinics, specifically for children in kinship or foster care
Direct referrals to services at the ACHC enables families to avoid long wait lists at Sydney Children's Hospital (SCH). Children receive timely and high quality care at La Perouse. Children with chronic health conditions can also be monitored at La Perouse, in liaison with treating specialists at the tertiary centre (SCH). Issues of non-compliance can be addressed within the community setting and continuity of care provides a more effective means of addressing this important issue.
Implementation
An integrated, multi-disciplinary Aboriginal Health Service has been gradually established at La Perouse providing more than 30 clinics and services monthly and serving about 2000 Aboriginal people in the La Perouse area.
Staffing is provided for the Paediatric service as follows.
Paediatric Outreach Clinic
Paediatric Aboriginal Child Health Fellow (doctor)
The Fellow is currently employed 0.4 FTE funded by NSW Health. The Fellow's role involves a wide range of functions with a primary focus on providing an accessible clinical paediatric service to local Aboriginal children and adolescents. Aspects of the role include:
- Provision of paediatric expertise at each clinic with emphasis on holistic and comprehensive assessment (including physical, psychosocial, developmental and school performance).
- Individualised case management service for patients with complex health or social circumstances to encourage continuity of care and compliance for patients. This includes regular phone contact and review appointments as required.
- Develop trust within the community, such that they can attend to their health needs in a supportive environment and engage in preventive health programs.
- Work with the Early Childhood nurse and Aboriginal Health Care workers to offer support and transport arrangements to encourage attendance at appointments.
- Direct linkage with Malabar Midwifery and Early Childhood service to enable smooth transition from antenatal to child and family health services for families.
- Provision of health (vision, hearing and developmental) screening at Gujaga Childcare Centre and managing health and developmental needs.
- Committee member for
- La Perouse Aboriginal Health Link Advisory Group
Project Reference Group for the Father Links Project- Malabar Community Midwifery Link Service Evaluation Group
- Malabar Community Midwifery Link Service Advisory Group.
- Liaison with and referral to medical specialists at Sydney Children's Hospital and allied health services as required to ensure accessibility for community.
- Liaison with Department of Community Services and Department of Housing to ensure optimal conditions for Aboriginal children in the local community.
Early childhood service
Aboriginal Early Childhood Health Nurse:
The Aboriginal Early Childhood Health Nurse (ECHN) is currently employed 1.0 FTE funded by NSW Health.
The ECHN's role involves a wide range of functions with primary focus on providing early childhood services to all babies born to Aboriginal women accessing the Malabar Midwifery Link service. The ECHN improves access to health care by:
- Early childhood services at weekly clinics or home visiting to provide continuity of care for routine infant blue book checks at Early Childhood clinics at La Perouse CHC.
- The ECHN and the Aboriginal Health Education Officer meet all women in the ante-natal period (36 weeks gestation) to explain the service and provide home visiting to all newborns and their parents seen at Malabar Midwifery service.
- Coordinating with midwives from Malabar in providing integrated home visiting to enable 6 week newborn check and maternal post natal check to occur in a single appointment.
- Available by mobile phone to be contacted by mothers to assist with any queries.
- Flexibility with appointment times and location.
- Coordinating with midwives from Malabar in providing integrated home visiting to enable 6 week newborn check and maternal post natal check to occur in a single appointment.
- Providing transport and support for families to attend specialist medical or allied health appointments.
- Working in collaboration with Paediatric Fellow in Paediatric clinics.
- Ensuring all mothers are engaged in follow-up care, either with the service or with their own Family Doctor.
- Creating contact between local families in the community.
Aboriginal child and family health work
Aboriginal Health Education Officer (AHEO)
The AHEO's role involves a wide range of functions with primary focus on providing liaison between Aboriginal families and primary and continuing health care. The AHCW also aims to improve family and community connectedness through community education and liaison. The Aboriginal Health Education Officer facilitates access to health care services by:
- Liaising with the Early childhood nurse about families requiring medical care. The Aboriginal Health Education Officer with the ECHN meet all women in the ante-natal period (36 weeks gestation) to explain the service and provide home visiting to all newborns and their parents seen at Malabar Midwifery service.
- Contacting families and facilitating transport to services. This includes providing transport if required.
- Accompanying patients to appointments and supporting families through the process of accessing medical care.
- Assisting families with carrying out recommendations made.
Evaluation
The evaluation process consists of the following elements:
- Monthly: Aboriginal Health-Link Advisory Committee (AHLAC) sets projects.
- Community Consultation: through six community members on the AHLAC.
- Quarterly: ACHC Governance Committee Meetings.
- Clinic statistics and attendances kept by Paediatric service and ECHN.
- Presentations on the health of urban Aboriginal communities and Aboriginal Health and Ageing Research across Australia.
1. Paediatric outreach clinic evaluation
Paediatric Clinic Data (Nov 06 – June 08)
Initial data from the first 19 months of the Paediatric clinic is presented below. Formal evaluation is currently underway.
| Age group (years) | Number of Children seen | Percentage of population (%) |
|---|---|---|
| 0-4 | 101 | 59.8 |
| 5-9 | 21 | 13.1 |
| 10-14 | 7 | 5.1 |
| >15 | 1 | Not known |
| 0-14 | 129* | 27.7 |
* total consists of 86 from Paediatric Clinic (La Perouse CHC), 62 in health screening at Gujaga Child Care Centre, and 19 children seen at both sites.
A total of 178 occasions of service (including review appointments) have been delivered at the clinic in the first 19 months of operation.
Presenting concerns and diagnoses at La Perouse CHC
| Presenting Concerns | Diagnoses | Proportion of consultations (%) |
|---|---|---|
| Baby and well child check | Torticollis, plagiocephaly, sacral dimple, congenital vascular malformations, pre-auricular tags, entenatal renal dilataton, birthmarks, umbilical granuloma, normal | 24 |
| Skin rash | Impetigo, scabies, ringworm | 13 |
| Behavioural difficulties | ADHD, challenging behaviour, learning difficulties, enuresis, sleep problems | 11 |
| Other medical problems | Hospital follow-up, heart murmurs, iron deficiency, jaundice, premature thelarche, musculoskeletal and arthopaedic concerns | 11 |
| Developmental delay | Language delay, motor delay, global delay | 8 |
| Pooor growth, feeding difficulties, abdominal pain | Reflux, poor diet, constipation | 8 |
| Coryzal symptoms | Viral RTI | 7 |
| Atopic symptoms | Food allergies, asthma, eczema | 6 |
| Failed hearing screen/hearing concerns | Otitis media, hearing concerns | 4 |
| Visual concerns/discharge | Conjunctivitis, squint | 3 |
| DoCS review | Child protection concerns | 2 |
Outcome of presentations at La Perouse CHC
| Interventions | Count | Proportion of consultations (%) |
|---|---|---|
| Advice / Reassurance / GP follow-up / Follow-up as required | 59 | 38 |
| Specialist referrals (including Eye Clinic, Sleep Study, Developmental Services, ENT, Dermatology, Child Protection Unit, Genetics) | 52 | 34 |
| Allied Health / Early Childhood Clinic / Immunisation and other Program Referrals | 19 | 12 |
| Further Investigations | 13 | 8 |
| Department of Education and DADHC Referrals | 6 | 4 |
| Medications | 5 | 3 |
2. Early childhood service
Since commencement of this service in July 2007 (up to March 2008), 169 Aboriginal infants and children have been seen in over 200 clinic and home visits including 34 newborns. Since November 2006, 129 children have been seen in 178 medical consultations or in community based, paediatric screening clinics. This constitutes around 60% of all under 5 year-olds in the Aboriginal population in the target geographic area.
Ongoing data collection systems have been reviewed and are currently being developed so they accurately represent the occasions of service and will contribute to the formal evaluation being conducted by the University of Technology.
Aboriginal Child and Family Health Service - Data collected from 01/07/20 07 to 31/03/2008
|
Population: Women attending Child and Family Health Service for Aboriginal families |
|
|---|---|
| Number of families attending the service | 61 |
| Number of babies born since commencement of service in July 2007 | 34 |
| Number of children seen | 74 |
| Number of antenatal contacts | 33 |
| Initial home visits | 30 |
| Subsequent home visits | 82 |
| Initial Clinic visits | 19 |
| Subsequent Clinic Visits | 78 |
| Clinical phone consultations | 90 |
Impact of the program on the target group
Short term outcomes
In the short term, the objective is to establish services that are widely accepted and trusted by the community.
- Purpose built ACHC for the local community
- Culturally respectful service
- Establish trust and reliability within the community including continuity of care
- Work in partnership with the Aboriginal community
- Capacity building of community through community groups and common use of community health building as a meeting place and for education sessions
- Flexible, local (accessible) drop-in service accepted by community
Long term outcomes
The recent introduction of comprehensive and dedicated Aboriginal Child and Family health services (including Paediatric services) to the local community in northern network of SESIH has been well utilised by the local community. In its first 19 months, almost 60% of 0-4 year old children have been seen for the management of health concerns and/or health screening, and referred on or monitored as required to have their problems managed effectively.
This service is contributing to 'closing the gap' in health outcomes between Aboriginal and non-Aboriginal populations in making services more accessible and providing treatment for health conditions that may otherwise not present. The continued funding and support of this dedicated service is important to develop and maintain community acceptance, to encourage community connectedness and capacity building, and to enable improvement in health indicators and social wellbeing in the future for the Aboriginal population of SESIH.
Contact
Child Health, South Eastern Sydney Illawara Area Health Service
Phone: 02 9382 8189